State Farm® Insurance Agent Joel Laird

"We moved from Florida, and were so fortunate to have Tate care of the three vehicles we had, insured with his office in Murfreesboro Quick responses to our phone calls, and texts, and gave us excellent rates. I would definitely recommend Joe Laird, State Farm Insurance Agent."

"We had State Farm ins. In Ca. Our agent there referred us to Joel Laird here in the Murfreesboro State Farm . I had just retired and wanted to get back here having spent my childhood years in Tullahoma. We talked to Tate from the State Farm office & told him about buying a house here & needing insurance on it & also transferring ins. on our vehicle. Tate really was a life-saver with making the transition actually easy. We totally owe it to the State Farm staff helping us all along the way and always being available to help . Kudos to this office, I would refer anyone needing ins. knowing they will be well taken care of."

"Tate and his entire team are really amazing. They’re all so friendly and outgoing. I like the flexibility they offer me with communications via text as well as the savings and bundles I receive for our 4 vehicles and our Renters insurance. I give them 5 STARS and I highly recommend anyone looking for reliable, dependable, and affordable car, home, or life insurance, to reach out to them. Ask for TATE and tell them Kia sent you 😉"

"I have nothing to say but great things about the group at Joel Laird. I've been with with State Farm overall for many years, and no one has been more helpful and/or responsive than them. Jessica specifically is a rock star, and she helps me manage my fleet of cars easily as they come and never go. It's her wonderful personality and exceptional service that I appreciate the most!"

"My husband and I had to find new homeowners insurance because ours was expiring at the end of April. After being with the same company for many years, we made the decision to move our auto insurance as well. I started the quote online and then Michael Richardson, at Joel Laird's office contacted me to finish it up. I couldn't have asked for a better experience. Switching over my policy was super easy, and Michael even got us an umbrella policy for very little extra a month. By far the easiest and most convenient experience I've had with any insurance agency. Switching over my policy was super easy, everything was done over the phone in about 15 minutes! Rob did a great job getting my monthly payment down while also increasing my coverages. I highly recommend giving them a call!"

"Been a happy State Farm insurance customer for over 8 years. Unfortunately, I decided to cancel today because I noticed that there was there was a $25 returned payment fee on my current bill. I called the office to ask them what it was about. The woman told me that it was a new policy started in December 2023 where any card payment that doesn't get processed for any reason automatically gets a $25 fee on the next bill. When I let her know that my wife's card was on AutoPay and that she had to get a replacement card recently, so the expiration date and three digit code was updated but I forgot to update on the State Farm website. So basically, if you have State Farm insurance auto pay and you accidentally forget to update a new or replacement card info, you will then get charged a $25 fee with zero flexibility to remove it, even as a one-time courtesy because the corporate system won't let them. The explanation was that it was my responsibility to read the policy update notice that came with the December bill. And I agree. But to not have the willingness to offer a one-time courtesy removal of that fee doesn't feel like good customer service. So I got a new policy with another company and cancelled same day. So for $25 they lost an 8 year customer. And it's a bummer, because up to now I've been super pleased with their service."

"Joel's agency is very professional, efficient, and responsive to the customer's needs. They were always very helpful in getting me the best coverages to protect me in case the worst could happen. They also used to stop by the complex and bring Chick-Fil-A for everyone too :D Truly a team of caring insurance professionals. I highly recommend doing business with Joel and his team!"

"My wife and I recently purchased a couple of Life policies with Casey from Joe Lairds agency. She was very professional and explained everything in a way we could understand. This was the easiest life insurance purchase we have ever made. Very professional and well run agency."